Privacy Policy
Eneje Consulting Firm LLC dba Coaching AI ("Coaching AI," "we," "us," or "our") provides an online platform delivering coaching analytics, including Coach Performance Analytics Scores (CPAS), and affiliate betting integrations.
This Privacy Policy describes how we process personal information collected through our website, applications, and services that link to this policy (collectively, the "Service").
This policy does not apply to information we process on behalf of business clients (e.g., NFL teams) under a separate agreement.
1. Personal Information We Collect
Information you provide to us:
- Contact Data: Name, email address, mailing address, phone number.
- Profile Data: Username/password, subscription tier (free/paid), and preferences.
- Communications Data: Records of your interactions with us via email or support channels.
- Transactional Data: Order numbers, subscription history, and payment-related information.
- User-Generated Content: Comments, messages, or other content you submit.
Automatically collected data:
- Device Data: IP address, browser type, operating system, unique device identifiers.
- Usage Data: Pages visited, time spent, clicks, CPAS grade views, coach comparisons.
- Location Data: General location based on IP address.
2. How We Use Your Personal Information
- Service Delivery: Provide access to CPAS data, coach profiles, comparison tools, and account management.
- Personalization: Remember your favorite teams/coaches and dashboard preferences.
- Improvement & Analytics: Analyze usage trends and improve our scoring algorithms.
- Affiliate Betting: Record clicks on "BET NOW" links to manage affiliate referrals.
- Compliance & Protection: Detect fraud, enforce Terms of Service, and comply with laws.
3. Tracking Technologies (Cookies)
We and our partners use cookies, web beacons, and similar technologies to collect usage data, remember preferences, and enable features like authentication and payment processing. You can manage cookie preferences through your browser settings or our cookie consent tool. See our Cookie Policy for details.
4. How We Share Your Personal Information
- Service Providers: Hosting, payment processing, email delivery, analytics.
- Payment Processors: Stripe (your payment card information is collected directly by them).
- Affiliate Partners: Betting platforms when you click "BET NOW" (referral identifier only).
- Advertising Partners: Third parties that help serve relevant ads.
- Authorities & Others: As required by law or to protect legal rights.
5. Your Rights & Choices
Texas residents: Under the Texas Data Privacy and Security Act (TDPSA), you have the right to access, correct, delete, and opt out of targeted advertising or the sale of your personal information. To exercise these rights, contact us at privacy@coachingai.com.
You may also opt out of marketing emails by clicking "unsubscribe" in any marketing email.
6. Data Security & Retention
We implement reasonable safeguards to protect your personal information. We retain data only as long as necessary for the purposes described, after which it is deleted or anonymized.
7. Children's Privacy
The Service is not intended for children under 18. We do not knowingly collect personal information from children under 18.
8. Changes to This Privacy Policy
We may update this policy from time to time. Material changes will be posted on the Service with an updated effective date.
9. Contact Us
Email: privacy@coachingai.com
Mail: Eneje Consulting Firm LLC dba Coaching AI, [Insert Texas Address]
Texas Notice
We may sell your sensitive personal data (as defined by TDPSA) to the extent that sharing device/usage data with advertising partners for targeted advertising is considered a sale.